Terms & Conditions

Last updated: February 2026

1. Parties

These Terms and Conditions govern the use of the services offered by Leinas Labs LLC, a company incorporated under the laws of the State of Florida, USA, with its registered address at 1000 Brickell Avenue, Suite #715 PMB 153, Miami, Florida 33131, USA, owner and operator of CalenMe (hereinafter "CalenMe", "we", or "Provider"), through the platform www.calenme.app (hereinafter the "Platform"). By using the Platform, the user (hereinafter "User") agrees to be bound by these terms in their entirety. If the User does not agree with any of these terms, they must refrain from using the Platform and the services offered.

2. Service Description

CalenMe is a SaaS appointment scheduling platform that enables professionals and businesses (hereinafter "Service Providers" or "Publishers") to create public agendas and receive bookings from their end clients (hereinafter "Clients"), without Clients needing to create an account. The Platform includes, among other features:

  • Creation and management of online appointment agendas.
  • Public booking pages accessible without registration by the Client.
  • Optional integration with Google Calendar for bidirectional availability synchronization.
  • Activity, schedule, notification, and appointment reminder management.
  • Administration panel for viewing and managing scheduled appointments.

3. Registration, Account, and Google OAuth

Access to Publisher features requires registration via Google authentication (Google OAuth 2.0). By authenticating with Google, the User authorizes CalenMe to access their name, email address, and profile picture (URL), in accordance with the Google API Services User Data Policy (https://developers.google.com/terms/api-services-user-data-policy). CalenMe uses this data exclusively to identify the User and personalize their Platform experience; it is not shared with unauthorized third parties or used for purposes other than those described herein. The Google Calendar integration (when enabled by the User) allows synchronization of availability; CalenMe only accesses calendars selected by the User and does not modify pre-existing events without explicit authorization. The User is responsible for maintaining the security of their Google account and all activity that occurs under it. Information provided must be truthful, up-to-date, and accurate. CalenMe reserves the right to suspend or cancel accounts that violate these terms.

4. Plans and Payments

CalenMe offers different subscription plans processed securely through Stripe, Inc. (PCI-DSS Level 1). CalenMe does not store or have access to the User's credit card data. By subscribing to a paid plan, the User agrees to the following conditions:

  • Charges are made monthly or annually, according to the chosen plan, in US dollars (USD).
  • Payment is automatically debited at the start of each billing period via the payment method registered with Stripe.
  • The User may cancel their subscription at any time from the Stripe billing portal; access will continue until the end of the already-paid period.
  • CalenMe reserves the right to modify prices with at least 30 days' notice to the User. Continued use of the service after a price modification constitutes acceptance thereof. If the User does not agree with the price change, they may cancel their subscription before the effective date without penalty.
  • Refunds are governed by the Refund Policy available on the Platform.

By subscribing to a paid plan, the User expressly authorizes CalenMe and Stripe to automatically charge the registered payment method at the start of each billing period. The User may modify or cancel this authorization at any time from the Stripe billing portal, accessible from the Billing section in CalenMe.

5. Trial Period

New subscribers to paid plans may access a 21-day free trial. A valid credit card must be registered through Stripe to activate the trial, which will not be charged during that period. At the end of the trial, if the User does not cancel before expiration, Stripe will automatically process the charge for the selected plan. CalenMe reserves the right to modify the duration or discontinue the trial period at any time, notifying Users with reasonable advance notice.

6. Acceptable Use

The User agrees to use the Platform lawfully, ethically, and responsibly. The following are expressly prohibited:

  • Using the Platform for illegal, fraudulent activities, or activities contrary to public morals and applicable law in the User's jurisdiction.
  • Impersonating another person, professional, or entity.
  • Sending or transmitting malicious content, viruses, ransomware, spam, or unsolicited advertising through the Platform or to Clients.
  • Attempting to gain unauthorized access to systems, databases, other Users' accounts, or CalenMe's infrastructure.
  • Reverse engineering, decompiling, mass scraping, or attempting to extract source code or internal data from the Platform.
  • Using the Platform to collect Client data for purposes other than appointment management, or reselling, sharing, or monetizing such data without Clients' express consent.

7. Intellectual Property

All content on the Platform, including but not limited to: design, source code, logos, trademarks, texts, interfaces, and documentation, is the exclusive property of Leinas Labs LLC and is protected by United States intellectual property laws and applicable international treaties. The User retains ownership of the data, content, and information they upload to the Platform (agendas, activities, client information). CalenMe does not acquire ownership rights over such content; the license the User grants to CalenMe over their data is limited exclusively to what is necessary to provide the contracted service. "Google Calendar" and "Google" are registered trademarks of Google LLC, used solely to describe the integration functionality.

8. Privacy and Data

CalenMe collects and processes personal data in accordance with its Privacy Policy, available on the Platform, which forms an integral part of these Terms. By using the service, the User accepts said policy. End Client data (name, email, phone) entered when making a booking is processed exclusively for appointment management, will never be sold to third parties, and will be deleted along with the Publisher's account upon cancellation. CalenMe complies with the Google API Services User Data Policy: the use of data obtained via Google OAuth is limited to the purposes declared in the Privacy Policy and is never used for personalized advertising or transferred to third parties other than the essential service providers declared therein.

9. Limitation of Liability and Disclaimer of Warranties

CalenMe provides the Platform "AS IS" and "AS AVAILABLE", without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. CalenMe does not guarantee uninterrupted, error-free availability, nor that the results obtained through use of the Platform will be accurate or reliable. In no event shall CalenMe, its officers, employees, agents, or suppliers be liable for: (a) direct, indirect, incidental, punitive, special, or consequential damages; (b) loss of data, lost profits, loss of business, or business interruption; arising from the use, inability to use, or results of use of the Platform, even if CalenMe has been advised of the possibility of such damages. CalenMe's maximum and total liability to the User, for any cause and under any theory of liability, shall not exceed the amount actually paid by the User in the 3 months immediately preceding the event giving rise to the claim. Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability for consequential damages; in such cases, the above limitations shall apply to the maximum extent permitted by applicable law.

10. Indemnification

The User agrees to defend, indemnify, and hold harmless CalenMe, Leinas Labs LLC, its officers, employees, agents, and suppliers from any claim, demand, damage, loss, cost, or expense (including reasonable legal fees) arising from or related to: (a) the User's use of the Platform in violation of these Terms; (b) any content or information the User uploads, posts, or transmits through the Platform; (c) violation of third-party rights, including privacy or intellectual property rights; or (d) non-compliance with any applicable law or regulation.

11. Modifications

CalenMe reserves the right to modify these Terms and Conditions at any time. Material changes will be notified via prominent notice on the Platform or by email at least 15 days before the effective date. Minor changes (typographical corrections, non-substantive clarifications) may be made without prior notice. Continued use of the Platform after the effective date of changes implies acceptance of the new terms. If the User does not agree with the changes, they must cancel their subscription before the effective date.

12. Termination

Either party may terminate this contractual relationship at any time. CalenMe may immediately suspend or cancel the User's access without prior notice in the event of: (a) material breach of these Terms; (b) detected fraudulent or illegal activity; (c) request by competent authorities. Upon cancellation by the User, access is maintained until the end of the paid billing period. Termination does not release the User from obligations accrued prior to termination, nor does it give rise to a right to refund except as provided in the Refund Policy.

13. International Data Transfers

CalenMe operates from the United States and its data is processed and stored on Microsoft Azure infrastructure. By using the Platform, the User consents to the transfer of their personal data to the United States and any other country where CalenMe or its service providers operate, which may have data protection laws different from those of the User's country. CalenMe adopts the necessary contractual and technical measures to ensure an adequate level of protection for transferred data.

14. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Florida, USA, without regard to conflict of law principles. Any dispute that cannot be resolved amicably between the parties shall be submitted to the exclusive jurisdiction of the competent courts of the State of Florida. Notwithstanding the above, Users residing in jurisdictions that recognize non-waivable consumer rights (such as Argentina, Mexico, Colombia, Brazil, and other Latin American countries) retain the rights recognized by the laws of their country of residence with respect to consumer relationships.

15. Purchase Confirmations and Dispute Process

Purchase confirmation

After each successful charge, CalenMe will send the User a confirmation email containing: a purchase summary (plan, amount, and billing period); a link to the Stripe billing portal to cancel or manage the subscription if applicable; and a reference to the full Refund Policy.

Dispute process and chargebacks

In the event of a disagreement regarding a charge, the User must contact CalenMe at [email protected] within a maximum of 30 days from the date of the charge before initiating a chargeback or dispute with their bank or card issuer. CalenMe undertakes to respond and, where applicable, process a refund within 5 business days. Initiating a chargeback without first contacting CalenMe may result in the immediate suspension of the account and could affect the User's ability to use the platform in the future.

16. Contact

For inquiries about these Terms and Conditions, contact: [email protected]. Leinas Labs LLC, 1000 Brickell Avenue, Suite #715 PMB 153, Miami, Florida 33131, USA.